Skip to main content
FEEDBACK5 MIN READ

Sort the notes before the 1:1

Sort feedback preparation notes into the role each should play in a candid 1:1.

Sort Priya's rough notes into the role each should play before she gives Mia feedback. SBI evidence Radical Candor intent Feedforward request Mia called a QA risk minor before Support checked the workaround sbi-evidence This is observable behavior tied to a moment, so it belongs in SBI evidence before interpretation or advice. The customer asked for written proof after the risk was minimized This is the impact side of SBI: the behavior changed client confidence and created follow-up work. I want Mia's credibility to match how visible these calls are becoming candor-intent This makes care visible while still preparing for…

Read the full lesson

Sign up free — one personalized lesson every day, matched to your role and goals.

Already have an account? Sign in

← Back to library
Contact us