Turn Vague Feedback Into COIN
Transform vague feedback into COIN language with an observable next step.
You are tempted to tell a teammate, "Be more proactive." Build the COIN version first. COIN WALK What is the strongest next move? Identify the hidden expectation Strong. Proactive in this context must become a specific action. Say the trait word more firmly Weak. Volume does not turn a trait into a behavior. Add examples and a next step Strong. This is how vague feedback becomes usable. What context made you think "proactive"? What was observable? What next step defines proactive? Trait words are quick but ambiguous. COIN is slower up front and faster after the conversation. People cannot meet…
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