Walk the Late-Part Decision
Use PDCA to choose containment, communication, and learning actions when a critical part is late.
01 Plan 02 Do 03 Check 04 Try Late part The compressor part is late, the technician is already on site, and the customer still expects a repair today. A late part becomes a trust failure when the team waits for certainty and leaves the customer planning around a fantasy. PDCA under pressure Plan the containment, do the update, check the signal, act on the process gap. PDCA keeps a live exception from becoming random motion. Each step asks for the next useful control, not a perfect report. React Wait for warehouse, keep ticket open, hope the part arrives. The…
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