Use constraint thinking to improve customer flow through loading and checkout.
The slow lane Payment, loading, SKU lookup, and exit flow are all tangled in the soil yard. Adding a body to the wrong place can increase activity without reducing wait time. Theory of Constraints Identify -> exploit -> subordinate -> elevate -> repeat Constraint thinking asks which step limits the whole system right now. Shortcut Add labor where people are loudest A faster queue without random labor spreading. Do not optimize a station that is not limiting the system. 01 Observe 02 Exploit 03 Try it Find the constraint Two loaders are idle for stretches, but cashiers repeatedly leave the…
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