Five Whys Missing Garnishes
Use Five Whys to identify a process-level cause for repeated bar-prep misses.
Orange wheels are missing for Sunday brunch spritzes three weeks in a row. Five Whys: keep asking why until the cause is actionable, evidenced, and still connected to the original failure. The common trap is stopping at "the opener forgot," which names a person but does not improve the system. Why 1 Why were orange wheels missing? They were not on the opener's bar prep tray. This identifies the immediate gap but not the cause. Why 2 Why were they not on the tray? The opener followed the laminated bar checklist, and orange wheels are not listed. Now the issue…
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