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FLOORING-BUSINESS6 MIN READ

Site Walk: Quote the Condition, Not the Hope

Use a structured site-walk path to identify quote conditions that affect scope, safety, and warranty.

You see uneven concrete and a musty corner during the measure. What do you do first? Document the condition, take readings/photos, and tell the customer the quote depends on verified prep. Measure square footage only and assume the crew can solve details during install. Weak. The decision path ends in hidden risk because the quote did not control the condition. You see uneven concrete and a musty corner during the measure. The customer asks you to keep the original price anyway. Now you try: a condo hallway has strict elevator hours and no staging area. What condition belongs in the…

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