Use a concise objection response that compares scope before discounting.
A customer says your flooring quote is higher than another bid. I understand. Let's compare what each quote includes before we compare the final number. We are higher because our installers are better than most companies. I can take 10% off if you approve today. That cheaper quote probably missed something important. Use the scope-first response: acknowledge the price difference, compare inclusions, then offer lower-price options only when a real scope trade is visible. Your quote is $1,200 higher than the other installer. I understand. Before we compare the final number, let's compare scope: furniture moving, prep, transitions, disposal, dust…
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