Describe the monitoring changes that make an automation workflow observable and actionable.
The workflow 'runs,' but customers still miss access. What changed in the observable version? Before: script completion is visible, customer access failure is hidden. After: stage health, exception rate, stuck items, and pause authority are visible. Completion moved from a technical status to user-impact signals: invite delivery, login success, and permission errors. The alert threshold maps to the FMEA effect: customers without access, not merely a failed background job. Cohort expansion pauses when symptom thresholds cross, keeping blast radius small while the owner investigates. Human override is named in the workflow, so the alert leads to action instead of a…
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