Walk an A3 Through Delivery Damage

Delivery damage Dining table claims are rising and every function has a different explanation. The wrong first move creates activity without learning. A3 sequence Current condition -> root cause -> countermeasure -> follow-up A3 problem-solving keeps the team from leaping from pain to solution. The sequence matters because evidence, not volume, should drive the countermeasure. React Tell crews to be more careful. The team solves the system, not the rumor. Do not select a countermeasure until the current condition and likely cause are visible. 01 Frame 02 Cause 03 Test Frame the problem Current condition

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