FMEA the Custom Order Before It Fails
Use FMEA thinking to identify and prioritize likely failures in a custom furniture order.
The reframe: Custom work deserves risk thinking before craftsmanship begins. Failure mode Name the way the order could fail: dimension error, finish mismatch, missing hardware, code issue, weak joinery, site-access problem, or packaging gap. Effect Describe what the customer experiences if it fails. Effects create urgency because they connect internal errors to business harm. Control Identify how you will prevent or detect the failure before it reaches the customer. Controls include prototypes, samples, checklists, measurement photos, supplier confirmations, and install mockups. Priority Focus first where severity is high, occurrence is plausible, and detection is weak. That is where a small…
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