PARTNER-ENABLEMENT5 MIN READ
Give SBI Feedback to a Partner Manager
Use SBI to give a partner manager specific behavioral feedback after a missed enablement handoff.
Jules J Partner Manager S Situation B Behavior I Impact Feedback moment 20 sec The mismatch A strategic SI heard certification was optional, after enablement had already said it was required. The feedback must fix the handoff without making Jules defensive in a cross-functional relationship. 2 different messages to one SI 1 exception path needed
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