GROW coaching for caregivers
Recall and apply the GROW coaching sequence to a caregiver performance conversation.
GROW What are the four GROW coaching moves? Think from target to commitment. Coaching sequence Common objection Traffic is always different. I cannot control arrival times. Caregiver is repeatedly close to late starts. GROW line The goal is ready-to-start five minutes early. What does the last two weeks show about the routes, and what option will you test for the next three shifts? Arguing about traffic keeps the manager in persuasion mode instead of moving to options and commitment. The line acknowledges reality and asks for a testable way forward. When should you coach with GROW instead of simply directing?…
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