Hallway promise after the client visit
Convert an informal commitment into a captured, clarified, and scheduled next action.
Ravi has just made an informal client commitment. Compare the before and after scenes to see what changes when the promise enters a trusted system. Before: the promise lives in Ravi's memory and competes with every next meeting. After: the promise has a next action, an owner, and a calendar block. Memory became capture. Ravi moved the promise out of his head so it no longer consumed attention through rehearsal, which is the first GTD control point. A vague obligation became a next action. "Send the note" turned into drafting the one-page migration-risk note with Lina's pricing screenshot, reducing ambiguity.…
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