Use discreet, sequence-aware language when a guest reveals an allergy after seating.
Elena E Guest 1 Acknowledge 2 Clarify 3 Close loop Dietary reveal 20 sec The moment The amuse is nearly ready when Elena quietly mentions a severe hazelnut allergy. The wrong tone either embarrasses the guest or lets unsafe service continue. The formula 90 sec Closed-loop dietary service Acknowledge -> Clarify -> Confirm before service
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