Commit to a Repair After Your Own Heat
Create a concrete repair plan for moments when you snap or interrupt.
When I interrupt someone twice in a meeting because I feel time pressure. Repair is a skill, not a personality confession. A specific SBI-I repair shows that standards are reciprocal: you name your situation, behavior, impact, and forward commitment. The commitment matters because people trust repeated repair more than polished intent. When I send a sharp Slack reply and realize it reads as contempt. When I dismiss a concern with "we already covered this" before hearing the data. When my tone causes a quieter teammate to stop contributing. In [situation], I [behavior]. The impact may have been [impact]. My intent…
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