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HANDLING-AGGRESSION-EMOTION5 MIN READ

SCARF Threat Decoder

Use SCARF to choose a targeted de-escalation move.

Status threat sounds like... "You made me look bad" or "My expertise is being dismissed." Response: preserve dignity and invite their expertise into the work. Autonomy vs certainty Both can sound angry; the repair is different. "This is a double standard." Fairness threat Say "that is not true" before showing criteria. You say Let us put the criteria on the table and test this decision against them. Fairness needs visible standards. Relatedness threat repair Name inclusion explicitly: "You should have been in that decision loop; let us add you to the next review and capture your missed input now." Relatedness…

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