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HANDLING-RESISTANCE5 MIN READ

Dialogue: The Senior Expert With a Veto Habit

Use collaboration without handing decision rights to a resistant expert.

Victor V Principal Engineer 1 Reflect 2 Purpose 3 Bound A senior expert says no in every design review, and the group treats the objection as the end of the conversation. The first thirty seconds decide whether the rest is truth or theater. turns to recover safety bounded ask at the end Thomas-Kilmann Conflict Mode Instrument (TKI) Use the framework out loud: reflect concern, clarify purpose, and create a next step. Less heat, more signal Do not debate the label. Work the concern. Victor: "I am not buying this. It sounds like more work for my team."

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