Recall high-utility lines for safety, observation, DESC, contrast, and request moments.
Reflex or better move? Opening safety Start with shared purpose when the issue could sound personal. They say: 'So you think I am not committed?' Contrast statement The listener hears global judgment inside a specific feedback point. Your line I am not questioning your commitment. I am raising one handoff pattern we need to tighten before the next customer deadline. Do not reassure so broadly that the actual pattern disappears. The contrast protects respect and narrows the issue. DESC What does DESC force you to include? Tap to expand the four jobs. NVC request test Can the other person do…
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