Build a Capability Inventory
Use a job and worker content model to identify capability gaps hidden behind titles.
The move: inventory capabilities before you inventory job titles. Worker side Capture what people bring: skills, knowledge, experience, credentials, language coverage, work styles, and learning readiness. This shows what could be redeployed or developed. Work side Capture what the role actually demands: tasks, decisions, systems, handoffs, risk exposure, physical or schedule context, and service expectations. This shows what the business needs done. Market side Capture whether the capability is easy to buy, build, borrow, or automate. A scarce capability should not be planned like a commodity role.
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