Explain why headcount planning starts from business demand before open roles.
The move: do not start with the empty chair. Start with the work the business needs done. Anchor to business demand Ask what volume, service level, revenue plan, compliance load, or strategic initiative creates the need. A headcount plan without demand is a staffing preference. A demand-backed plan can be tested. Test the current work Look at work units, cycle time, quality, rework, and coverage. If the gap is caused by handoffs or duplicate review, a hire may hide the problem. If the gap is caused by durable demand, a hire may be the right answer. Choose the response The…
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