PDSA for Missed DME Deliveries
Design a small PDSA test for a recurring hospice DME delivery problem.
Hospital beds are arriving late after admission, leaving families improvising transfers during the first night. PDSA tests one small change, studies what happened, and adapts based on evidence. The common trap is issuing a broad reminder to be more careful without identifying which process step failed. Plan Aim: 90 percent of same-day bed orders confirmed by 5 p.m. Test: collect access contact and parking instructions before order submission. A PDSA plan includes a prediction and measure, not just a good idea. Do Run the test on the next five admissions needing beds and record order time, confirmation time, and delivery…
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