HOSPITAL-ADMINISTRATION6 MIN READ
Listen When Staffing Sounds Unsafe
Use CUS and active listening to respond when a staff leader says coverage is unsafe.
Tanya TN Charge nurse, 4 South 1 Concern 2 Risk 3 Plan staffing escalation 6:35 p.m. Tanya says, "I am uncomfortable taking two more admissions tonight." The ED is waiting, and you need to decide whether this is resistance, fatigue, or a safety threshold. CUS language is designed to stop the line before risk becomes harm. additional admissions requested charge nurse naming discomfort 25m until next bed review CUS + listen
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