Apply a PDSA cycle to test a hospital access improvement on a small scale.
MRI no-shows are 14 percent, blocking access and wasting scanner time. Leaders want a reminder platform, but the team does not yet know whether the main cause is reminder timing, prep confusion, transportation, or authorization friction. PDSA: Plan the prediction, Do a small test, Study the data, Act on what you learned. The expensive shortcut is to buy or mandate a full reminder workflow before testing the cause. That can create more calls, more alerts, and more staff burden while missing the real barrier. Plan Select one scanner, one week, and patients scheduled for contrast MRI. Prediction: a 48-hour plain-language…
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