Classify inbox work into the four Eisenhower quadrants.
Importance Urgency Lower importance Higher importance Lower urgency Higher urgency Do first Urgent and important Hard deadline, high consequence, real owner. Example: a same-day customer commitment or executive deliverable. tl Delegate or reroute Urgent but not important to your role Needs quick movement, but not from you. Example: a systems alert that the operations owner should handle. tr Schedule Important but not urgent Matters to outcomes, but can be placed in a trusted work block. Example: reviewing a thoughtful proposal before next week’s planning. bl
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