Handle the DAP Demurrage Complaint
Use a structured conversation to resolve destination charges without misreading DAP.
Buyer Ops BO trade counterpart 1 Buyer: "DAP means you 2 Buyer: "Our broker cou 3 Buyer: "How do we prev A buyer under DAP receives demurrage charges after import documents sit with their broker for four days. They email, "DAP means delivered to us, so these charges are yours." The wrong conversation turns Incoterms into a turf fight; the right one turns it into a risk-design choice. questions before naming the rule named place to confirm CCL SBI + WTO trade facilitation clearance context The ICC Incoterms rules work because they standardize a narrow but critical part of a…
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