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INTERNAL-TOOL-BUILDING5 MIN READ

Add an Approval Stage

Design an approval stage with required evidence, decision fields, audit history, and exception handling.

A spend request tool needs manager approval for exceptions, but the team is tempted to use a free-text approval note. Treat approval as a controlled state transition with required evidence and durable decision history. A comment that says approved may look sufficient, but it does not enforce who approved, what evidence existed, or what should happen next. Step 1 Add a Pending Approval stage after triage and before fulfillment. The request should pause where judgment is required, not after fulfillment has already started. Step 2 Create an Approval record linked to the Spend Request. A child record preserves approver, evidence,…

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