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INTERNAL-TOOL-BUILDING5 MIN READ

Normalize a Request Table

Normalize a flat request spreadsheet into related records that support workflow and reporting.

A flat product operations tracker mixes customers, escalations, product gaps, actions, and leadership notes in one table. Normalize only enough to give each durable object its own identity, owner, and lifecycle. The tempting shortcut is to add more columns to the flat table. That makes the grid look complete but keeps workflow logic dependent on human interpretation. Step 1 Circle every noun that has its own lifecycle: Customer, Escalation, Product Gap, Action. Nouns with lifecycle, owners, or reporting needs are candidates for separate records. Step 2 Create linked tables: Customers link to Escalations; Escalations link to Product Gaps and Actions.…

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