Records Before Screens
Name the durable records in an internal tool before designing its screens.
Screens are the surface; records are the structure. Before you arrange a no-code app, name the real-world objects the tool manages. A request is different from an asset. An approval is different from a comment. A customer is different from an escalation. If those objects share one row, the tool may still look clean on day one, but routing, permissions, reporting, and audit history will get messy. Use a quick test: if the thing has its own lifecycle, owner, fields, or history, it probably deserves a record. If you will filter, count, assign, approve, or report on it separately, do…
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