INTERNAL-TOOL-BUILDING5 MIN READ
Sort the Tool Parts
Classify internal-tool design decisions as form, workflow, or database responsibilities.
Sort each internal-tool design decision into the layer that owns it. Form / view Workflow / state Database / record Required intake field form Manager approval gate workflow Requester-to-request relationship database Assignment notification Status field Help text beside a confusing input Layered internal-tool design You separated surfaces, state, and source of truth. Ask whether the decision captures, stores, or moves work.
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