Sort IT Rollout Resistance Signals
Diagnose IT rollout resistance signals by sorting them into ADKAR barriers.
Sort each rollout signal into the ADKAR barrier it most clearly shows. Awareness Desire Knowledge Ability Reinforcement Users say, "Why are we changing the asset process when the old spreadsheet worked?" Team leads understand the reason but say the change mainly creates work for their group. Employees ask where to find the new scanner exception field in the workflow. Warehouse staff know the steps but cannot complete them during peak receiving hours. Managers still praise teams for updating the old spreadsheet fastest each Friday. Contractors never received the rollout note because they are not in the main mailing list. Analysts…
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