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JOBS-TO-BE-DONE5 MIN READ

Define the Market Around the Job

Define a JTBD market without anchoring on the current product category.

The move: make the job the market boundary. Use “job executor + core job” as the anchor. For example: “revenue leaders who need to diagnose why forecast confidence changed” is more durable than “forecasting dashboard buyers.” This lens reveals hidden competition. If a customer can hire a spreadsheet, an analyst, a meeting, or a workaround to make the same progress, those alternatives belong in your market map.

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