Build a 30-Day Rally Plan
Convert a broad vision into a 30-day rally plan with proof points and readiness-matched support.
Leo needs to turn "become the easiest vendor to renew" into action before a 30-day renewal window with $1.8M at risk. Vision -> proof point -> readiness segments -> support plan The common shortcut is to repeat the vision with more urgency: "Renewals are everyone's priority." That creates pressure but no proof point, no readiness diagnosis, and no visible support. New coordinators still do not know the standard; senior CSMs still do not know what decision rights they have. Customer promise Translate the vision into the customer's lived experience: "No customer repeats a renewal question twice." This makes the vision…
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