Map a Competency Gap Into 70-20-10

Managers avoid hard prioritization conversations, so teams keep accepting more work than capacity allows. 10 formal -> 20 social -> 70 experiential Common trap: respond to a behavior gap with a content-only webinar and hope managers remember it when the pressure returns. Behavior Define the target: managers name a trade-off, recommend what to stop, and secure decision owner agreement during sprint planning. The behavior must be specific before you can place it across the 70-20-10 layers. 10 Formal Create a short script lab: teach the trade-off frame, model a strong line, and rehearse with a case. Formal learning gives language…

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