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LEARNING-ORGANIZATION5 MIN READ

Choose the Right Learning Capture

Use a quick reference to select the right capture method for tacit, explicit, and mixed knowledge.

Checklist vs narrated walkthrough Use both when performance needs sequence plus judgment. "Can't we just write the steps?" Your response "If success depends on cues an expert notices, we need observation or narration before the steps." Flattening tacit judgment into generic procedure. It preserves context before converting to explicit knowledge. What capture mode supports internalization? Deliberate practice with feedback. People need to use the explicit guide until it becomes skill. What question selects the capture method? What must the next person see, say, use, and practice? This forces a mix of context, articulation, artifact, and rehearsal.

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