Convert a reflection into a concrete experiment using Kolb's learning cycle.
A reflection after a client call is too vague to change behavior. Experience -> reflection -> concept -> experiment. The common shortcut is to write a lesson like "be better prepared" without defining a testable next behavior. "Need to handle objections better." "When procurement asks for a discount, I will ask which success criterion the current scope does not meet before discussing price." Experience Name the specific event. Learning starts with a concrete moment, not a general self-judgment. Reflect Identify what happened and what surprised you. Reflection finds the pattern in the experience. Concept Write the principle you think explains…
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