Use RACI language to manage a shipping-line exception request without blurring accountability.
Elena EL Shipping-line operations manager 1 Pressure 2 Roles 3 Decision Late export request 17:40 The ask Elena wants 63 export boxes accepted after cut-off. The vessel is near completion and the yard is tight. A friendly yes without accountability can create a berth delay and a yard safety problem. 63 late export boxes 20 min decision window
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