EXIT-INTERVIEWS5 MIN READ
Listen When the Leaver Is Guarded
Use active listening moves to deepen guarded exit-interview responses.
dialogue-beats listening-ladder coaching-reveal Tariq T Departing analyst 1 Open 2 Reflect 3 Probe The guarded interview 20 sec Moment Tariq is polite but gives one-word answers. You need to lower the pressure and invite real signal. If you push too hard, he protects himself. If you accept the surface, the organization learns nothing. one-word answers
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