Eval, SLO, or Human Review?
Distinguish offline evals, online SLOs, and human review in LLMOps quality control.
Lifecycle Offline eval vs. online SLO Use both: eval catches known failures before exposure; SLO catches real-world behavior after exposure. Human review When should a workflow require human review? Think consequence and confidence. When the case is consequential, ambiguous, low-confidence, regulated, or customer-committing. Human review is not a failure of automation. It is the control for cases where model confidence and eval coverage are not enough. Objection If the eval passes, why do we need online monitoring? A prompt passed 200 regression cases before launch. Your line The eval proves known cases still work. The SLO tells us whether production…
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