Commit to an Expedite Gate
Commit to a specific gate before approving premium freight.
Before approving an expedite, document promise breach, customer priority, premium cost, and lower-cost recovery option. When [logistics trigger] happens, I will [specific operating action] before [decision or handoff], and I will capture [one proof point]. In 3 days, review whether the commitment was used and what proof was captured. A sales rep asks for airfreight on a late customer order A planner marks a replenishment shipment urgent without a customer promise date A carrier offers a costly recovery option after a missed pickup When ____ happens on lane/facility/order ____, I will ____ before ____, and I will record ____. When…
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