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MANAGING-YOUR-TRIGGERS5 MIN READ

Answer Dismissal With Curiosity

Respond to a dismissive comment with a curiosity line that tests the concern instead of defending identity.

A peer dismisses Aisha's idea in front of the group. Choose the line that changes the frame. Dismissal turns design feedback into a status trigger. That is too naive for enterprise buyers. fromTop The next line can ask for criteria or fight for status. fromBottom Help me locate the risk. Is your concern procurement complexity, admin controls, or buyer trust? Strong. It reappraises the dismissal as a possible signal and asks for specific criteria. I do not think naive is a fair description of the work. Fair, but it keeps the conversation on the insult. The stronger move turns the…

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