Walk From Blame to Repair
Move from a blame trigger to a repair conversation using STOP, reappraisal, and sequencing.
The accusation A teammate says Marco dropped the ball on a handoff. The wording is blunt, and Marco feels the urge to prove it is unfair. Blame fuses impact, cause, and identity. The repair path separates them. Repair sequence Impact first, cause second, ownership third STOP keeps Marco from making accuracy and dignity compete. Defend That is not what happened The conversation becomes repairable and fact-based. Do not debate the label until the impact and failure point are visible. 01 Impact 02 Specifics 03 Ownership Step 1 The teammate is upset and has used a global accusation.
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