Sequence a change communication so managers can lead questions instead of forwarding them upward.
The setup A pricing shift is final, but only some details can be shared tonight. Managers brief teams tomorrow morning. How you hand off context now determines whether the change feels clear or chaotic downstream. The model Decided, open, fixed, local Managers need four buckets to retell change well: what is decided, what is still open, what cannot move, and what they can tailor locally. Bad shortcut Headline-only communication that forces managers to improvise answers. Managers answer the first wave of questions with confidence instead of speculation. Thin context creates inconsistent retelling; decision-relevant context creates local leadership. Prepare Step 1…
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