Apply system versus person to one real poor-performance situation.
Decision pressure Mateo sees the same performance gap show up again: a missed client update, a reopened defect, or a late forecast. The next review is within 72 hours, and the team needs a response that is specific enough to change behavior without turning the conversation into blame. Each choice changes fairness, risk, and the chance of real improvement. Decision walk GROW Coaching Model - Whitmore coaching tradition Managing poor performance is a discipline of converting concern into evidence, support, and a next observable behavior. The GROW Coaching Model - Whitmore coaching tradition lens matters here because it prevents the…
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