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MANAGING-POOR-PERFORMANCE5 MIN READ

Dialogue Defensive High Performer

Apply high performer standards to one real poor-performance situation.

Rina R Direct report 1 Open 2 Explore 3 Commit The moment Rina sees the same performance gap show up again: a missed client update, a reopened defect, or a late forecast. The next review is within 72 hours, and the team needs a response that is specific enough to change behavior without turning the conversation into blame. Keep the standard clear while leaving room for context. turns standard Framework Radical Candor - Care Personally and Challenge Directly Managing poor performance is a discipline of converting concern into evidence, support, and a next observable behavior. The Radical Candor - Care…

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