MANAGING-POOR-PERFORMANCE5 MIN READ
Run the First Hard Conversation
Apply clear and caring opening to one real poor-performance situation.
Maya sees the same performance gap show up again: a missed client update, a reopened defect, or a late forecast. The next review is within 72 hours, and the team needs a response that is specific enough to change behavior without turning the conversation into blame.
Read the full lesson
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in