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MANAGING-TEAM-CONFLICT5 MIN READ

Commit to One Interest-Finding Question

Commit to a concrete conflict-management action for commit to one interest-finding question.

Use this for a disagreement where someone is defending a fixed demand. Before I propose a solution, I will ask: “What would your preferred option protect or make possible that matters here?” Then I will summarize the interest before adding my view. We will check whether you tried the committed conflict move in three days. A cross-functional disagreement where two teams are defending positions instead of interests A recurring tension between two teammates that has moved into Slack or meeting side-comments A meeting where a quieter person has a risk signal but a senior voice is dominating the room When…

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