Use PDCA to test a small process change for reducing BL errors.
Bill of lading corrections are recurring, especially in consignee name and notify party fields. PDCA: Plan a small change, Do the test, Check the result, Act by standardizing or adjusting. The common trap is to jump from error to broad policy. 'Double-check all BLs' sounds serious, but it may slow the team without targeting the error source. Plan Test a second-person check for consignee name and notify party fields on one trade lane for two weeks. The plan is narrow, measurable, and linked to the known error pattern. Do Run the check on 40 draft BLs and record correction type…
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