Build a Clean RACI for Vessel Arrival
Create a RACI-style responsibility map for vessel arrival tasks.
A vessel arrives at 0600 tomorrow, and three arrival tasks have overlapping assumptions: pilot confirmation, berth update, and customer ETA notice. RACI: Responsible does the work, Accountable owns the outcome, Consulted provides two-way input, and Informed receives status. The common shortcut is to say 'agent and operations will coordinate.' That phrase sounds collaborative but hides who owns completion, who supplies facts, and who must be told before the customer hears. List the deliverables Write task rows for pilot confirmation, berth update, customs document readiness, and customer ETA notice. RACI starts with work, not people. If the deliverable is vague, ownership…
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