Calculate a RICE Score for Operations Fixes
Score maritime operations fixes using RICE to compare value against effort.
The team must choose between three operations fixes, but the discussion is driven by anecdotes and senior preference. RICE score = Reach x Impact x Confidence / Effort. The common trap is to score the fix you like with optimistic reach and ignore effort. RICE only helps if estimates are honest enough to challenge the favorite idea. Estimate reach Pre-alert reminders touch about 220 export shipments per month. Reach should be a count in a time period, not a feeling that the issue is common. Estimate impact Impact is 1.5 because the fix reduces missed reminders and customer chasers but…
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