From Trigger to Clean Ask
Navigate a tense cross-functional moment without losing the need.
The situation Maya presents a timeline and Finance says, 'That assumption is optimistic.' Her face heats up because the line sounds like a competence attack. She has to choose whether to defend, inquire, or translate. Translate threat into observable information and requests. Nonviolent Communication (observations, feelings, needs, requests) Nonviolent Communication turns reactivity into contact by separating observations, feelings, needs, and requests. Mindfulness is the front door: you notice the body charge and the judgmental story before you speak it as fact. Then you translate. 'You ignored my roadmap' becomes 'When the roadmap item was skipped in the Tuesday deck, I…
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